Caption: PNGPCL CEO Brian Riches speaking at a port managers’ conference in
PNG Ports Corporation Ltd is making significant efforts to change its work culture from that of the public sector to one of the private sector, according to CEO Brian Riches.
“There has been a significant effort by management to shift the PNGPCL work culture away from that of the private sector to one which reflects that of the private sector,” he said in his Christmas message.
“However, management is committed to making the necessary changes to transform the work culture into an environment that reflects a viable and efficient operation, where customer service excellence and productivity are the primary focus of both employees and management alike.
“Making the necessary cultural changes will continue to require the support the human resource department through training, development, coaching and mentoring programmes and the implementation of an effective performance management system.
“This training and development cannot be undertaken in isolation.
“Its success will be dependent upon all levels of management understanding their own capacity requirements.”
PNGPCL is currently one of the largest employers in the commercial sector, currently employing 450 staff, with nine vacancies for contract officers and 268 non-contract officers.
Mr Riches also announced that the Klein System, a port-specific information technology system, was currently being rolled out in Lae and would run for approximately four months in parallel with the current system, before going live.
“It was developed with the intention of interfacing automatically with the PNGPCL’s financial management system and this phase of the project is yet to be finalised,” he said.
“Testing is being undertaken in